Frequently Asked Questions

Enchanted Woods Travel books airfare only when it’s part of a complete vacation package we design for you. We do not book flights on their own. Bundling your flights with your resort, cruise, or tour protects your trip, gives you more support, and ensures every part of your itinerary works together smoothly.

No, we do not book Airbnbs or short-term rentals. We focus on trusted resorts, hotels, cruises, and tour partners that provide 24/7 guest support, consistent service, and reliable safety standards.

If you’re leaving the U.S., you’ll need a valid passport that:

• Is valid for six months beyond your return date

• Has at least two blank pages

For closed-loop cruises (departing and returning to the same U.S. port), you may travel with a government-issued ID and birth certificate. Still, we strongly recommend traveling with a passport for flexibility in case of emergencies.

More official info: https://travel.state.gov/content/travel/en/passports.html

Yes — and we strongly recommend it. Travel insurance protects you from unexpected cancellations, medical emergencies, weather issues, and more. We’ll walk you through your options and help you choose the right coverage for your trip.

Life happens, and we get that.
Enchanted Woods Travel charges:

• $100 per reservation for changes or cancellations

• $500 for Destination Wedding and Group Travel cancellations

Our fees must be collected before we can modify or release a booking. Supplier penalties may also apply depending on their policies. The earlier you reach out, the more we can help minimize costs.

Absolutely — this is one of our core specialties.
We manage:

• Destination weddings (Mexico & Caribbean)

• Birthday and celebration groups

• Family reunions

• Multi-generational vacations

• Group cruises

We handle the resort selection, room block setup, guest management, payment tracking, and all the logistics so you can actually enjoy your event instead of managing it.

Yes — we’re happy to review another quote.
To compare accurately, we need the complete itinerary, including:

• Travel dates

• Flight details

• Room category

• Resort information

• Package inclusions

• Total price

We can only match identical, apples-to-apples packages, but we’re always transparent with the comparison.

Absolutely. You can travel the world safely with allergies or dietary restrictions. Melissa personally travels with gluten and fragrance allergies and has spent years researching and testing safe travel practices.

We help you:

• Choose allergy-aware resorts

• Communicate your needs in advance

• Prepare medications and documentation

• Understand local dining safety

Travel insurance with medical coverage is always recommended.

Yes. Travel is absolutely possible with the right support.
Melissa is a Certified Autism Travel Professional (IBCCES) and helps families navigate accessibility needs with confidence.

We assist with:

• Airport mobility and assistance services

• Priority boarding

• Accessible cruise staterooms & ships

• Alerting airlines about oxygen/mobility needs

• Selecting ADA-friendly resorts

Simply let us know what support your family needs — we’re here to help.

Yes, many of our preferred resort and tour partners offer payment plans after an initial deposit. During your consultation, we’ll review the options available for your destination and travel dates.

It’s simple — schedule a consultation.
We’ll talk through your destination ideas, travel preferences, budget, and any special requests. Then we’ll design a personalized itinerary and handle all the booking details for you.

Enchanted Woods Travel specializes in destination weddings, all-inclusive resorts, cruises, theme parks, honeymoons, and family vacations — and we walk with you from planning through travel.